Which activity best supports encouraging digital adoption within an organization?

• A. Providing technical trainings to IT staff only
• B. Restricting access to digital tools
• C. Creating a structured plan to pilot digital initiatives and sharing results with stakeholders
• D. Purchasing more hardware without training

Answer: (C)

Digital adoption thrives when you pilot initiatives in a controlled way and openly share the results with stakeholders. A structured pilot lets you test how a digital tool fits real work, identify what training or process changes are needed, and measure tangible outcomes like time savings, accuracy, or user satisfaction. By presenting these findings to stakeholders, you build transparency, create champions, and secure the sponsorship necessary for a broader rollout. This evidence-based approach reduces risk, ensures the initiative aligns with business goals, and provides a clear, scalable path from pilot to organization-wide adoption.

Focusing training only on IT staff leaves end users unprepared to use the tools effectively. Restricting access to digital tools creates barriers and resistance rather than enabling adoption. Purchasing more hardware without accompanying training or a plan to embed the tools into workflows wastes resources and fails to drive meaningful change.