What is a key limitation of chatbots?

• A. They don't understand context.
• B. They always replace humans.
• C. They require no maintenance.
• D. They can read minds.

Answer: (A)

Understanding and maintaining context is a key limitation for chatbots. They generate responses by analyzing the current input and patterns from their training data, but they often struggle to keep track of a multi-turn conversation, user goals, or shifting circumstances. When context isn’t managed well, they can misinterpret intent, give irrelevant answers, or miss follow-up needs. This limitation directly affects how accurate and useful the bot is in real-world interactions. The other statements don’t fit: chatbots don’t automatically replace humans and usually need human oversight for complex tasks; they do require ongoing maintenance to stay accurate and up-to-date; and they can’t read minds, only infer from the information provided.